Collection: collection of Personally Identifiable Information ("PII") By Red Robin
Red Robin collects personally identifiable information ("PII" -- that is, information such as your full name, e-mail address, mailing address or telephone number) in order to create or enhance our relationship with you. When we collect PII from you, it is because you voluntarily submitted the information to us in order to participate in activities, such as sweepstakes, contests, games, surveys, forums, subscription registrations, in connection with content or suggestions you submit to us, chats or bulletin boards, or because you want us to furnish you with products, services or information. We may also obtain PII from reputable third parties.
"Cookies" are small bits of information that the Red Robin website places on the hard drive of your computer. Cookies remember information about your activities on the site and enable the operator of the website to make your visits to our website more enjoyable.
Notice: Red Robin will provide you with notice about Its PII collection practices
When you voluntarily provide PII to Red Robin, we will make sure you are informed about who is collecting the information, how and why the information is being collected and the types of uses we will make of the information.
At the time you provide your PII, Red Robin will notify you of your options regarding our use of your PII, including whether we may share it with outside companies (See “Choice” below). This Policy describes the types of other companies that may want to send you information about their products and services and that may want us to share your personal information with them, provided you have given Red Robin your affirmative consent to do so (See "Use" below).
Choice: Red Robin will provide you with choices about the use of your PII
Red Robin will not use the PII you provide to us for purposes different from the purposes we tell you about when you submit your PII. Unless we obtain your affirmative consent to do so, we will not share your PII with third parties with whom we do not have a contractual relationship requiring us to provide them your PII.
Use: Red Robin's use of PII
Red Robin may share your PII with companies that are affiliated with us (that is, companies that control, are controlled by, or are under common control with Red Robin) or that we use to process information you provide via our website. Provided you have given us your affirmative consent to our doing so, we may also share your PII with our franchisees and with parties who advertise their products and services on our website who are not affiliates of Red Robin but who would like to send you information about their products and services. For example, Red Robin may offer a sweepstakes or contest in conjunction with a co-sponsor that may have special offers or promotions that might be of interest to Red Robin guests. However, when we collect PII from you, you will always have the opportunity to instruct us not to share your information with third parties who are not our affiliates or companies with whom we have contracted to process information we receive via our website. Moreover, we will never share your credit card information with third parties except those third parties that Red Robin uses to perform tasks required to complete purchases you make through Red Robin’s website, such as fulfilling orders and processing payments for us.
We allow Red Robin's team members, agents and contractors to access your PII only when they have a legitimate business reason for doing so. Red Robin may share your PII with outside contractors or agents who help us manage our information activities (e.g., sweepstakes administration, order fulfillment, statistical analyses), but they may use your PII only to provide Red Robin with a specific service and not for any other purpose.
There may be instances when Red Robin may disclose PII without providing you with a choice in order to protect the legal rights of Red Robin, other affiliated companies or their employees, agents and contractors; to protect the safety and security of visitors to our website; to protect against fraud or for risk management purposes; or to comply with the law or legal process. In addition, if Red Robin sells all or part of its business or sells or transfers a significant part of its assets to another party or is otherwise involved in a merger or business transfer, Red Robin may transfer your PII to a third party as part of that transaction.
Security: Red Robin protects the security of PII
Red Robin uses commercially reasonable administrative, technical, personnel and physical measures to safeguard PII in Red Robin’s possession and control against loss, theft and unauthorized use, disclosure or modification. In addition, Red Robin uses reasonable methods to make sure that PII is accurate, up-to-date and appropriately complete.
USA Patriot Act: government access to your information
Access: how to access, correct or delete your PII
Red Robin has implemented a procedure that you may use to access, correct or delete your PII, and, if you are a registered user of Red Robin’s website, to review your user preferences.
If you would like to know the types of information that Red Robin collects from visitors to its website, please send your request to firstname.lastname@example.org or write to Red Robin International, Inc., 6312 S. Fiddler’s Green Circle, Suite 200 North, Greenwood Village, CO 80111, Attn: Privacy Officer.
If you would like to know whether Red Robin has collected PII about you and what PII we have collected, please send us the activities that you participated in on our website that requested PII. After reviewing the relevant databases, we will confirm whether we have collected such information about you and provide a list of your PII that we have on file.
If your PII is incorrect, you may correct the PII by sending a written request for correction to Red Robin International, Inc., 6312 S. Fiddler’s Green Circle, Suite 200 North, Greenwood Village, CO 80111, Attn: Privacy Officer. Your request must include (1) all of the incorrect PII that you wish to change, (2) the corrected PII, and (3) your signature authorizing such changes. Red Robin will then correct the PII in our database and send a written confirmation to you.
If you wish to stop all future communications from Red Robin, please contact Red Robin International, Inc., 6312 S. Fiddler’s Green Circle, Suite 200 North, Greenwood Village, CO 80111, Attn: Privacy Officer, requesting that we permanently remove your PII from any Red Robin database. We will send you a written confirmation of such removal. However, there may be residual information that will remain within our databases that may or may not contain PII. We will not give that residual information to any third party or use that residual information for any commercial purpose.
Remedies and Compliance: how to contact Red Robin about privacy concerns
If you have questions or concerns regarding our collection and use of your PII or any other privacy issues, please contact:
Red Robin Gourmet Burgers
Attention: Privacy Officer 6312 S. Fiddler’s Green Circle Suite 200 North Greenwood Village, CO 80111
Telephone: (303) 846-6000 Facsimile:(877) 471-5691 Email: email@example.com